Privacy Policy

This Privacy Policy applies to personal data collected and processed by Quantura Technologies (referred to as "Quantura", "we", "us", or "our"), having its principal place of business at 6-134, Seetharam Puram, Jaggaiahpet, Andhra Pradesh - 521175, India.

This policy governs all digital interactions, platforms, mobile applications, APIs, and software solutions developed, hosted, or operated by Quantura, including but not limited to:

• Quantura Official Website (quanturatech.com / associated domains) and inquiry portals.
• WaForge: AI-powered WhatsApp API gateway and developer automation platform.
• E-Court Automate: Daily court case status tracking and email digest automation service.
• ByKm: Hyperlocal neighbourhood discovery application operating within a 15km radius.
• WhatsApp Status Saver: Media utility application for Android.
• Town Trade: Local commerce and business directory platform.
• Custom Software & AI Consulting: Bespoke digital solutions, web applications, and cloud services delivered to enterprise clients.

This policy is formulated and published pursuant to statutory requirements in India, specifically:

We collect personal data strictly on a need-to-know basis to provide reliable software services. The types of data collected depend upon the specific product or service you interact with:

In accordance with Section 4 and Section 6 of the DPDP Act 2023, Quantura processes personal data strictly for lawful purposes on one or more of the following grounds:

• Explicit Consent: Where you have provided informed, unambiguous consent (e.g., subscribing to case alerts, allowing device location, submitting a query).
• Performance of a Contract: Necessary for executing service agreements, API provisioning, billing, and providing contracted software development deliverables.
• Certain Legitimate Uses (Section 7 DPDP Act): Safeguarding system security, preventing unauthorized access or fraud, and maintaining business continuity.
• Legal & Regulatory Compliance: Fulfilling mandatory obligations under Indian laws, tax regulations, court orders, or governmental directives.

In compliance with Section 43A of the IT Act, 2000 and the SPDI Rules, 2011, Quantura maintains comprehensive technical, physical, and administrative security measures:

We retain personal data only for as long as necessary to fulfill the specific purposes outlined in this policy or as mandated under Indian statutory law:

• Inquiry Data: Retained for up to 12 months following the conclusion of discussions, unless converted into an active client contract.
• API & Server Logs: Rotated and deleted within 90 days, retained only for diagnostic and security auditing purposes.
• Service & Account Data: Retained for the duration of your active account, and deleted within 30 days upon receiving a valid account closure or erasure request.
• Tax & Legal Records: Retained as required under the Companies Act, 2013 and Goods and Services Tax (GST) laws of India.

Once the retention period expires or upon a valid erasure request, personal data is irreversibly deleted from our active systems and backups or permanently anonymized.

Under Chapter III of the Digital Personal Data Protection Act, 2023, you are endowed with distinct enforceable rights with respect to your digital personal data:

To exercise any of these statutory rights, please send a written request to our Grievance Officer at grievance@quantura.com.

As recognized under Section 15 of the DPDP Act 2023, users interacting with our services also have certain statutory responsibilities:

• Do not impersonate another person when providing your personal data for any purpose.
• Do not suppress any material information when providing personal data for official registrations.
• Ensure that all information provided to Quantura is accurate, authentic, and complete.
• Do not register false, frivolous, or vexatious grievances or complaints with the Grievance Officer.

In strict compliance with Section 9 of the DPDP Act 2023:

• Quantura does not knowingly process personal data of children under eighteen (18) years of age without obtaining verifiable parental or lawful guardian consent.
• We strictly refrain from undertaking tracking, behavioral monitoring, or targeted advertising directed at children.
• We do not engage in any processing of personal data that is likely to cause any detrimental effect on the well-being of a child.

No Sale of Personal Data: Quantura does not sell, trade, rent, or commercialize your personal information to third-party data brokers or advertisers.

We may engage vetted third-party service providers (such as cloud hosting, transactional email relays, and telemetry infrastructure) strictly under confidentiality and Data Processing Agreements that mandate compliance with Indian data privacy standards.

Cross-Border Data Transfers: Any transfer of digital personal data outside the territory of India is conducted strictly in accordance with Section 16 of the DPDP Act 2023 and the guidelines or restrictions specified by the Central Government of India.

Legal & Law Enforcement Disclosures: We may disclose information when legally mandated by a formal warrant, court order, or subpoena issued by a competent judicial or regulatory authority in India.

Quantura Technologies reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our technological infrastructure, products, or applicable legal guidelines issued by the Government of India.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of our website and services following any revisions indicates your acknowledgment of the updated terms.